Access
IMPORTANT NOTICE
Autumn 2024: Mill Yard Resurfacing Works
Please read before visiting Coldharbour Mill:
Thanks to the Museum Estate & Development Fund (Round 2), we are please to be completing essential works to resurface the our site’s Mill Yard.
These works will see the revitalisation of the Mill Yard space and will increase its future usability, providing increased and improved access for those with additional access needs.
However, to complete these improvements we will have an amended visitor route for a 6-week period starting from September 16th 2024. Please see how these amends may affect your visit below:
- The four floors of the Main Museum Building will remain open to our General Admission visitors, being accessed from a stepped access route (Combing Shed, Working Factory Floor, Mill Exhibit Floor & Devon at War Exhibition). There is a flight of 6 steps to access the main museum, with our lifts providing level access to the remainder of the Museum floors.
- Our Café & Shop will remain open as usual.
- Coldharbour Mill’s Heritage Steam Complex will also remain open, with our Beam Engine House & Boiler House both being accessible via ramp. The Mill Engine House will be accessed via a step in the Boiler House.
- Coldharbour Mill’s WWII Air Raid Shelter, Conservation Room, Carpenter’s Workshop, Retort House and Economiser will remain closed for this period.
- Our Main Toilet Block will also be closed – however, alternative toilets have been provided in the Main Visitor Car Park and an accessible toilet remains open in the Café.
We are working closely with our construction contractors, and we aim to be able to provide temporary level access for wheelchair users and those with additional access needs where ever possible. If you are unable to use the stepped access to the Museum, please contact us via the contact information below and we will make every effort to accommodate your visit.
Please Contact:
Peter Holdway-Bradley
depchiefexec@coldharbourmill.org.uk
Tel: 01884 840 960
We apologise for any inconvenience caused and hope you can still enjoy a wonderful visit to Coldharbour Mill
Wheelchair Access
We have worked hard to make sure our site is accessible as possible for all of our visitors. All of our the Main Factory Museum has flat access with passenger lifts to each exhibit floor.
In addition our Café Bar, Shop and Toilet facilities are fully accessible with accessible toilet facilities in both.
There are a couple of small areas in the museum which are only accessible via steps at the present time, though we are always working on ways to make all of our exhibits accessible to everyone.
These areas are the Beam Engine Balcony (which gives a view of the engine from above) and the Economiser House in the Steam Complex.
The main Steam Complex area is accessible but please be aware that there are ramps as the original floor is uneven in places.
Media Guides
We are happy to be able to offer the use of our Media Guides to support your journey and experience at the Mill. The guides include narration and voiceovers which describe the processes you can see here are the Mill as well as the history of the site, the Steam Complex and many other interesting topics.
During Static Days you will still have the opportunity to learn how our production processes work by viewing videos with our volunteers explaining and demonstrating all of our weaving and spinning machines!
Our guides also include a British Sign Language version which is available to all our visitors!
Site Map
Our site map will give you a good understanding of what is on offer to see and do at Coldharbour Mill and help you to familiarise yourself with the site layout.
Site Maps are available on site and our Staff and Volunteers can provide additional directions and suggestions on your visit.