It was due to the Covid-19 pandemic that Coldharbour Mill was forced to close back in March 2020. At this time we knew very little about this new virus and the best practices to keep people safe.

Now, over a year later, we have a much better idea of how we can interact safely with just a few precautions in place and we will be basing our response on the prevailing government restrictions at that time.

Reduced Capacity & Timed Tickets

We have reduced the capacity of the Mill and have creating bookable time slots for tickets.

These tickets can be booked online or over the phone in advance, as well as being available on the day. However, we do encourage booking online in advance to avoid disappointment.

This means that we can effectively manage how many people are on site, meaning there will be plenty of room for social distancing and viewing the exhibits without feeling rushed!

As restrictions start to ease we will start increasing capacity and allowing for more flexible entrance timings.

Hand Sanitisation & Additional Cleaning

We have scheduled additional cleaning of higher traffic areas such as toilets & Café area. In addition to this we have installed additional hand-sanitisation points around the site so that hands can be sanitised before entering a new area of the site or exhibition area.

Face Coverings

Wearing face coverings is once again mandatory in Museums given new government guidance.
Though we are aware those with certain conditions may be unable to wear a covering, we do encourage all those who can to wear one.

Face coverings will be required unless seated in the Café while eating/drinking.

There will be additional disposable coverings available from visitor services & the café.